Resolved - We continue to see normal performance when logging into Appointment Accelerator/QueueDr. We will be marking this incident as resolved.
Issue Start: 5:26 AM EDT Issue End: 5:49 AM EDT
We apologize for the inconvenience this caused your practice.
Posted Dec 09, 2022 - 09:43 EST
Monitoring
Our engineering team has resolved the issue causing login errors for Appointment Accelerator/QueueDr. We will continue to monitor performance prior to closing this incident out.
We apologize for the inconvenience this caused your practice.
Posted Dec 09, 2022 - 05:57 EST
Investigating
Investigating - Sporadic Login Errors with Appointment Accelerator/QueueDr on all Zones
We are investigating sporadic login errors when attempting to log in to the Appointment Accelerator/QueueDr platform.
All Clients All Zones
Please check back at this page for additional updates.
Posted Dec 09, 2022 - 05:47 EST
This incident affected: Zone 4 (Appointment Accelerator), Zone 1 (Appointment Accelerator), EAP (Appointment Accelerator), Zone 2 (Appointment Accelerator), and Zone 3 (Appointment Accelerator).