All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
PhreesiaOnCall Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025
Scheduled Phreesia Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
Scheduled - Phreesia will be performing scheduled Zone 4 maintenance in the early morning hours of Tuesday May 20th 12AM ET.  This maintenance will occur within Phreesia's maintenance window and will take 1 hour. Phreesia services will be impacted during this time.

End users expecting to access the Phreesia Dashboard will be met with a "maintenance in progress" message

Patients attempting to register, pay or schedule appointments online or in-office during this time will be directed to an “Upgrade in Progress” page and asked to complete these tasks at a later time.

We do not expect any loss of data during or after the maintenance

We have established a comprehensive roll-back plan in the event of unforeseen circumstances

If you have any questions about our upcoming Zone 4 maintenance – please reach out to your account owner with any questions. We will continue to use our status page to communicate real time updates.

Please subscribe in advance by clicking “Subscribe to Updates” in the top right corner. We do not anticipate any impact to Zone 1, 2, 3 and 5 customers.
May 13, 09:51 EDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Errors taking Credit Card Payments
Resolved - We have continued to observe no further issues with collecting payments via credit card swipes, both on Pads and through the Dashboard.

We will now mark this as resolved.
May 13, 17:08 EDT
Monitoring - We are no longer seeing issues with collecting payments when swiping a credit card on Pads and the Dashboard. We are currently monitoring to ensure continued stability.
May 13, 12:29 EDT
Investigating - Our Engineering team is currently investigating an issue where users are unable to collect payments when swiping a credit card on Pads and the Dashboard. Transactions can still be taken by manually entering the card information on the Dashboard.

Please check back at this page for additional updates.
May 13, 10:42 EDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

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