All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Texting Delays
Resolved - Resolved - We continue to see normal performance with text messaging. We will now be marking this incident as resolved.

Issue Start: 12:47 PM EDT
Issue End: 3:28 PM EDT

We apologize for the inconvenience this caused your practice
Sep 28, 18:03 EDT
Monitoring - Monitoring - Our vendor has applied a fix, and we are now seeing text messages deliver normally. We will continue to monitor performance prior to closing this incident.

We apologize for the inconvenience this caused your practice.
Sep 28, 16:38 EDT
Update - Investigating - We have received reports of other carriers being impacted by the texting delays. Our vendor continues to investigate these delays and provide updates.

Please continue to use email to send mobile workflows to patients if they are not receiving text messages in a timely manner.

Please check back at this page for additional updates.
Sep 28, 15:41 EDT
Investigating - Investigating - We are currently seeing delays with delivering texts via Patient Chat, Broadcasts, and mobile workflows to patients using AT&T. We have escalated the issue to our vendor for investigation and resolution.

Please use email to send mobile workflows to patients if they are not receiving text messages in a timely manner.

Please check back at this page for additional updates.
Sep 28, 13:18 EDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Dashboard Delays and Sporadic Errors on Zones 1
Resolved - Resolved - We continue to see normal performance with the Phreesia Dashboard. We will now be marking this incident as resolved.

Issue Start: 8:01 AM EDT
Issue End: 8:59 AM EDT

We apologize for the inconvenience this caused your practice.
Sep 23, 11:24 EDT
Monitoring - Monitoring - Our engineering team has resolved the sporadic delays and errors with the Phreesia dashboard and patients being stuck in the registration in progress section. We will continue to monitor performance prior to closing this incident.

We apologize for the inconvenience this caused your practice.
Sep 23, 09:01 EDT
Investigating - Investigating - Our team is investigating delays and sporadic login issues with the Phreesia Dashboard.

All clients
Zone 1

Please check back at this page for additional updates.
Sep 23, 08:16 EDT
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