Intermittent Dashboard Delays
Update - We are continuing to investigate an issue that may be causing Dashboard information to intermittently not update as expected for a limited number of clients. As a workaround, affected users can manually refresh the page to display the most up-to-date information. Our Engineering team remains actively engaged in investigating the issue. We will provide updates as more information becomes available.
Oct 28, 2026 - 12:48 EDT
Investigating - We are currently investigating an issue that may be causing Dashboard information to not update as expected for a limited number of clients. Affected users may experience sporadic delays in seeing the most recent data. We will provide updates as more information becomes available.
Oct 28, 2026 - 10:46 EDT

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Degraded Performance
Phreesia Dashboard Degraded Performance
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
VoiceAI Operational
VoiceAI Dashboard Operational
Patient Phone Communication Operational
Calltree / Greetings Operational
PhreesiaAuth (SSO) Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Voice Operational
Mobile - Application Operational
Chat Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

Unresolved incident: Intermittent Dashboard Delays.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

2FA User Login Delays
Resolved - The issue causing delays in the delivery of two-factor authentication (2FA) codes during user login has been resolved. Users should now receive 2FA codes as expected.
Oct 22, 10:05 EDT
Investigating - We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes when users attempt to log in. This issue is limited to the user login process. Engineering is actively investigating. We will provide updates as more information becomes available.
Oct 22, 09:23 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

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