All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - Resolved - We continue to see normal performance with Phreesia Pads. We will be marking this incident as resolved. 

Issue Start: 4:25 AM EST
Issue End: 8:23 AM EST 

We apologize for the inconvenience this caused your practice.

Jan 26, 09:27 EST
Monitoring - Monitoring - Our engineering team identified and resolved the issue causing users to be unable to register Pads. You may have also experienced Pads not loading workflows during this time. Please reboot the Pads to ensure full functionality is restored.   

We will continue to monitor performance prior to closing this incident.

Jan 26, 08:42 EST
Investigating - Investigating - Our engineering team is currently investigating reports of users being unable to register Phreesia Pads. Please use email or text to have patients complete check in if Pads are inaccessible. 

All Clients 
EAP 

Please check back at this page for additional updates.

Jan 26, 06:09 EST
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
Resolved - Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.

Issue Start: 9:16 AM EST
Issue End: 9:24 AM EST

We apologize for the inconvenience this caused your practice.

Jan 18, 10:19 EST
Monitoring - Monitoring - Our engineering team has been able to resolve the delays and Dashboard functionality has returned to normal.

We will continue to monitor performance prior to closing this incident.

Jan 18, 09:37 EST
Investigating - Investigating - Our engineering team is currently investigating reports of delays impacting patients progressing through the Phreesia Dashboard.

All Clients
Zone 1

Please check back at this page for additional updates.

Jan 18, 09:26 EST
Jan 17, 2023

No incidents reported.

Jan 16, 2023
Resolved - Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.

We apologize for the inconvenience this caused your practice.

Jan 16, 13:56 EST
Update - Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.

We apologize for the inconvenience this caused your practice.

Jan 16, 13:54 EST
Monitoring - Monitoring - Our engineering team identified and resolved sporadic delays/errors relating to the following functionalities:

-Delays with actions on the Phreesia dashboard
-Errors occurring when taking payments
-Integration issues causing data export or import issues, to and from your PM/EHR systems

Sporadic - All Customers
All Zones

Jan 16, 12:57 EST
Jan 15, 2023

No incidents reported.