All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2021

No incidents reported today.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
[Resolved] - Dashboard Delays on Zone 2
Resolved - [Resolved] - We will be closing this incident as the issue with sporadic dashboard delays has been resolved and performance on Zone 2 remains normal.

Issue start time: 8:06AM EST
Issue end time: 9:52AM EST

If you experience any further issues please give our support team a call at 888-654-7473 and select option 2.

We apologize for the inconvenience that this incident caused.
Feb 22, 12:35 EST
Monitoring - [Update] – Our Development and Engineering teams have identified and mitigated the issues causing sporadic delays taking place on the Dashboard within Zone 2. Currently performance across zone 2 is normal and we will be monitoring before moving to fully resolved.

Sporadic delays were impacting:
-Patients appearing the Phreesia Dashboard
-Running E&B checks

Other Issues:
As part of the mitigation efforts for the issue above, Zone 2 users may have experienced issues logging into the Phreesia Dashboard for a short period of time, between 9:12-9:25 AM EST. This is now resolved.
Feb 22, 10:07 EST
Investigating - We are investigating sporadic delays on the dashboard impacting:

All Clients
Zone 2

Our engineering team is currently investigating the issue and during this time patients may be slow to appear on the dashboard.

Please check back at this page for additional updates.
Feb 22, 08:29 EST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021
[Resolved] - Import Delays on Zone 2
Resolved - Our team identified and resolved short intermittent delays with patient imports loading to the Phreesia Dashboard on Zone 2.

Issue Start: 9:33AM EST
Issue End: 9:42AM EST

If you experience any further issues please give our support team a call at 888-654-7473 and select option 2.
Feb 15, 09:56 EST
Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

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