All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
VoiceAI Operational
VoiceAI Dashboard Operational
Patient Phone Communication Operational
Calltree / Greetings Operational
PhreesiaAuth (SSO) Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Voice Operational
Mobile - Application Operational
Chat Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 29, 2026

No incidents reported today.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
PatientSearch for ConnectOnCall — Athena
Resolved - ConnectOnCall/VoiceAI patient search and matching functionality performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
Jun 24, 08:36 EDT
Monitoring - Our engineering team was able to identify and resolve the issue affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities are currently operating as expected.

We are continuing to monitor and will confirm full resolution shortly.
Jun 23, 16:54 EDT
Investigating - We are currently investigating connectivity issues affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities may be impacted during this time.

We are actively working to resolve this issue and will provide updates as they become available.
Jun 23, 12:04 EDT
Jun 23, 2026
VoiceAI Dashboard Issues
Resolved - VoiceAI Dashboard login and performance issues have been fully resolved. We apologize for any inconvenience and thank you for your patience.
Jun 23, 11:05 EDT
Monitoring - VoiceAI Dashboard logins and performance have returned to normal following investigation and remediation by our engineering team. We are continuing to monitor and will confirm full resolution shortly.
Jun 23, 09:28 EDT
Investigating - We are currently investigating an issue with the VoiceAI dashboard that may be causing some users to experience performance issues when launching or using the service.

Engineering is actively investigating, and we will provide updates as more information becomes available.
Jun 22, 10:51 EDT
Jun 22, 2026
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
VoiceAI Disconnection Issues
Resolved - The VoiceAI issue has been resolved and calls are now transferring to staff as expected.
Jun 19, 15:52 EDT
Investigating - We are currently investigating an issue with VoiceAI where calls may be disconnected when being transferred to staff.

Engineering is actively investigating. We will provide updates as more information becomes available.
Jun 19, 13:15 EDT
VoiceAI Disconnection Issues
Resolved - The VoiceAI issue has been resolved and calls are now transferring to staff as expected.
Jun 19, 11:17 EDT
Investigating - We are currently investigating an issue with VoiceAI where calls may be disconnected when being transferred to staff.

Engineering is actively investigating. We will provide updates as more information becomes available.
Jun 19, 10:58 EDT
Jun 18, 2026

No incidents reported.

Jun 17, 2026
Phreesia Dashboard Issues
Resolved - Performance across the Phreesia Dashboard and SSO login has returned to normal and all systems are operational.
Jun 17, 12:02 EDT
Monitoring - We are no longer seeing issues with navigation in the Phreesia Dashboard. At this time, we are monitoring some performance issues related to SSO login. We will provide updates as more information becomes available.
Jun 17, 11:36 EDT
Investigating - We are currently investigating an issue that may be causing some users to experience difficulty logging into Dashboard and/or navigating within Dashboard.

Engineering is actively investigating. We will provide updates as more information becomes available.
Jun 17, 11:00 EDT
VoiceAI Calls Not Connecting
Resolved - We identified an issue where calls made using our VoiceAI product were sporadically not connecting. This may have impacted some VoiceAI call attempts during the affected window.

The issue has been resolved, and VoiceAI calls are now connecting as expected. We apologize for any inconvenience this may have caused.

Affected timeframe: 9:00 AM - 10:10 AM Eastern Time
Jun 17, 09:00 EDT
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

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