All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
VoiceAI Operational
VoiceAI Dashboard Operational
Patient Phone Communication Operational
Calltree / Greetings Operational
PhreesiaAuth (SSO) Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Voice Operational
Mobile - Application Operational
Chat Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Investigating Issues with Payments, ConnectOnCall, Voice AI, and Cloud eForms and Appointment Accelerator
Resolved - The issue impacting payments through Phreesia, ConnectOnCall, Voice AI, Appointment Accelerator, and cloud-hosted eForms environments has been resolved.

All services are operating as expected, and we continue to see stability across impacted areas. Our Engineering team will maintain standard monitoring to ensure continued performance.

Thank you for your patience while we worked to address this issue.
Feb 20, 15:47 EST
Monitoring - We have implemented a change to address the issue and are observing recovery across impacted services. Patients should now be able to complete payments through Phreesia. ConnectOnCall, Voice AI, Appointment Accelerator and cloud-hosted eForms environments are accessible and returning to expected performance.

Our Engineering team continues to monitor closely to ensure stability.

We will provide a final update once the issue is fully resolved.
Feb 20, 14:39 EST
Investigating - We are currently investigating an issue that may be impacting multiple Phreesia services.

Patients may be unable to complete payments within Phreesia, except through Mobile Wallet. Appointment Accelerator, ConnectOnCall and related Voice AI services may also be inaccessible or not functioning as expected. In addition, Access eForms clients hosted in the cloud may experience issues with their environment.

Our Engineering team is actively investigating this issue with high priority.

We will provide updates as more information becomes available.
Feb 20, 13:45 EST
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

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