All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
PhreesiaOnCall Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
SMS and 2FA delivery failures to AT&T Customers
Resolved - We have continued to see successful delivery of SMS and 2FA messages to AT&T customers after they resolved the issue earlier this morning.

We will now mark this as resolved.
Apr 22, 16:36 EDT
Monitoring - AT&T has resolved the issue that was impacting SMS and 2FA delivery to their customers. We are now observing successful message deliveries.

We will continue to monitor.
Apr 22, 10:56 EDT
Investigating - We are currently seeing issues with SMS and 2FA delivery to AT&T customers. Our texting vendor, Twilio, is working closely with the carrier partner to resolve this issue.

In the meantime, we recommend using alternative methods to have patients complete their check-in workflows like email, or pads.

We will continue to provide regular updates and thank you for your patience.
Apr 22, 09:50 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Scheduled Phreesia Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 EDT
Scheduled - Phreesia will be performing scheduled Zone 5 maintenance in the early morning hours of Thursday April 17th 1AM ET.  This maintenance will occur within Phreesia's maintenance window and will take 1 hour. Phreesia services will be impacted during this time.

End users expecting to the access the Phreesia Dashboard will be met with a "maintenance in progress" message.

Patients attempting to register, pay or schedule appointments online or in-office during this time will be directed to an “Upgrade in Progress” page and asked to complete these tasks at a later time.

We do not expect any loss of data during or after the maintenance.

We have established a comprehensive roll-back plan in the event of unforeseen circumstances.

If you have any questions about our upcoming Zone 5 maintenance – please reach out to your account owner with any questions. We will continue to use our status page to communicate real time updates.

Please subscribe in advance by clicking “Subscribe to Updates” in the top right corner. We do not anticipate any impact to Zone 1, 2, 3 and 4 customers.
Apr 8, 11:24 EDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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