Phreesia Status

All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Eligibility and Benefits Verification Operational

Support Portal Operational

Single Sign-On to Phreesia Dashboard Operational

Import Functions Operational

Export Functions Operational

Mobile - SMS Operational

Mobile - Email Operational

Patient Chat Operational

Payment Services - Phreesia Processor Operational

Payment Services - Gateway Operational

Self-Scheduling Operational

Zone 2 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Eligibility and Benefits Verification Operational

Support Portal Operational

Single Sign-On to Phreesia Dashboard Operational

Import Functions Operational

Export Functions Operational

Mobile - SMS Operational

Mobile - Email Operational

Patient Chat Operational

Payment Services - Phreesia Processor Operational

Payment Services - Gateway Operational

Self-Scheduling Operational

Zone 3 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Eligibility and Benefits Verification Operational

Support Portal Operational

Single Sign-On to Phreesia Dashboard Operational

Import Functions Operational

Export Functions Operational

Mobile - SMS Operational

Mobile - Email Operational

Patient Chat Operational

Payment Services - Phreesia Processor Operational

Payment Services - Gateway Operational

Self-Scheduling Operational

Zone 4 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Eligibility and Benefits Verification Operational

Support Portal Operational

Single Sign-On to Phreesia Dashboard Operational

Import Functions Operational

Export Functions Operational

Mobile - SMS Operational

Mobile - Email Operational

Patient Chat Operational

Payment Services - Phreesia Processor Operational

Payment Services - Gateway Operational

Self-Scheduling Operational

EAP Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Eligibility and Benefits Verification Operational

Support Portal Operational

Single Sign-On to Phreesia Dashboard Operational

Import Functions Operational

Export Functions Operational

Mobile - SMS Operational

Mobile - Email Operational

Patient Chat Operational

Payment Services - Phreesia Processor Operational

Payment Services - Gateway Operational

Self-Scheduling Operational

Phreesia Products Operational

Appointment Accelerator Operational

Eligibility and Benefits API Operational

Flourish (Insignia) Operational

Phone System Operational

Ticketing System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

Zone 2 Eligibility & Benefits Delays

Resolved - Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.

Issue Start: 6:55 AM ET
Issue End: 9:57 AM ET

We apologize for the inconvenience this caused your practice.
May 24, 13:50 EDT

Monitoring - Monitoring - Our engineering team has resolved the issues with Eligibility and Benefits not returning results for insurance checks as well as delays with updating the copay column. We will continue to monitor performance prior to closing this incident.

We apologize for the inconvenience this caused your practice.
May 24, 10:06 EDT

Investigating - Investigating - Our engineering team is currently investigating reports of Eligibility & Benefits not returning results for insurance checks as well as delays with updating the copay column on the Dashboard.

All clients
Zone 2

Please check back at this page for additional updates.
May 24, 08:57 EDT