All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Appointment Accelerator Operational
Self-Scheduling Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2022
Resolved - Resolved - We continue to see normal performance when logging into Appointment Accelerator/QueueDr. We will be marking this incident as resolved.

Issue Start: 5:26 AM EDT
Issue End: 5:49 AM EDT

We apologize for the inconvenience this caused your practice.

Dec 9, 09:43 EST
Monitoring - Our engineering team has resolved the issue causing login errors for Appointment Accelerator/QueueDr. We will continue to monitor performance prior to closing this incident out.

We apologize for the inconvenience this caused your practice.

Dec 9, 05:57 EST
Investigating - Investigating - Sporadic Login Errors with Appointment Accelerator/QueueDr on all Zones

We are investigating sporadic login errors when attempting to log in to the Appointment Accelerator/QueueDr platform.

All Clients
All Zones

Please check back at this page for additional updates.

Dec 9, 05:47 EST
Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - We continue to see normal performance when logging into Appointment Accelerator/QueueDr. We will be marking this incident as resolved.

Issue Start: 5:22 AM EDT
Issue End: 7:30 AM EDT

We apologize for the inconvenience this caused your practice.

Nov 30, 09:15 EST
Monitoring - Our engineering team has resolved the issue causing login errors for Appointment Accelerator/QueueDr. We will continue to monitor performance prior to closing this incident out.

We apologize for the inconvenience this caused your practice.

Nov 30, 07:54 EST
Investigating - We are investigating sporadic login errors when attempting to log in to the Appointment Accelerator/QueueDr platform.

All Clients
All Zones

Please check back at this page for additional updates.

Nov 30, 06:20 EST
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Resolved - Resolved - We continue to see normal performance with the Phreesia Dashboard on Zones 1 and 2. We will be marking this incident as resolved.

Issue Start: 9:15 AM EST
Issue End: 10:23 AM EST

We apologize for the inconvenience this caused your practice.

Nov 28, 11:23 EST
Monitoring - Monitoring - Our engineering team has been able to resolve the delays and Dashboard functionality has returned to normal.

We will continue to monitor performance prior to closing this incident.

Nov 28, 10:40 EST
Investigating - Investigating - Our engineering team is currently investigating reports of delays when utilizing the Phreesia Dashboard. You can manually refresh your web browser to see updates as a workaround.

All Clients
Zone 1 and 2

Please check back at this page for additional updates.

Nov 28, 09:31 EST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.