Phreesia Status

All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Import/Export Functions Operational

Payment Services Operational

Eligibility and Benefits Verification Operational

Mobile Operational

Zone 2 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Import/Export Functions Operational

Payment Services Operational

Eligibility and Benefits Verification Operational

Mobile Operational

Zone 3 Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Import/Export Functions Operational

Payment Services Operational

Eligibility and Benefits Verification Operational

Mobile Operational

EAP Operational

Phreesia Dashboard Operational

PhreesiaPads Operational

Import/Export Functions Operational

Payment Services Operational

Eligibility and Benefits Verification Operational

Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

Intermittent Slowness on Zones 1 and 2

Resolved - Resolved

The service issue was resolved as of 10:51AM EST.
Performance has been stable on both the Zone 1 and 2 Phreesia Dashboards. We will be marking this issue as fully resolved now.

We apologize for the inconvenience and impact this has caused.
Feb 20, 13:04 EST

Monitoring - Our engineering team has been able to resolve the issue with intermittent slowness on Zones 1 and 2. We will continue to monitor performance before marking this issue as fully resolved.

We apologize for the inconvenience this has caused.
Feb 20, 11:42 EST

Investigating - We have identified an issue impacting:

Some Clients
Zone 1 and 2
We are seeing some intermittent slowness affecting a small subset of clients on these zones.

Please check back at this page for additional updates.
Feb 20, 09:28 EST

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

Issues accessing the Phreesia Dashboard on Zones 1,2, and EAP

Resolved - Resolved

Performance has been stable and we will be marking this issue as resolved.
Feb 12, 18:59 EST

Monitoring - The service issue was resolved as of 5:03PM EST.

Performance has returned to normal across all services on all zones. One of our data centers experienced an issue and our Engineering team is working with our vendor to get a root cause. We will continue to monitor this issue before marking it as fully resolved.

We apologize for the inconvenience this has caused.
Feb 12, 17:15 EST

Investigating - We have identified an issue impacting:

All clients
Zones 1,2,EAP
We have received reports that clients are having issues accessing the Phreesia Dashboard. Our engineering team is currently investigating.

Please check back at this page for additional updates.
Feb 12, 16:49 EST

Feb 11, 2020

Delays with Zone2 appointments appearing on the Phreesia Dashboard

Resolved - Resolved
The service issue was resolved as of 8:10AM EST.
Appointments are now loading on the Phreesia Dashboard without delay on Zone2.

We want you to know we take the performance and reliability of our platform seriously.
Feb 11, 09:20 EST

Monitoring - Our engineering team has identified and resolved the issue and we are no longer seeing delays with appointments loading on the Zone2 Phreesia Dashboards.

We apologize for the inconvenience this has caused.
Feb 11, 07:46 EST

Investigating - We have identified an issue impacting:

All clients
Zone 2
Our engineering team is currently investigating delays with our appointments appearing on the Zone2 dashboard.

Please check back at this page for additional updates.
Feb 11, 07:32 EST

Feb 10, 2020

Issues with Phreesia Dashboard on Zone2

Resolved - We experienced an issue with our Zone2 customers accessing the Phreesia Dashboard at 7:14PM EST. Our engineering team was able to resolve the issue and you should now be able to access the Phreesia Dashboard.

We apologize for the inconvenience this has caused.
Feb 10, 19:40 EST

Feb 9, 2020

No incidents reported.