All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2021

No incidents reported today.

Jul 22, 2021
Resolved - Resolved - We continue to see normal performance of the platform on zone 3 and will be marking this incident as resolved.

Issue Start: 9:03 AM EST
Issue End: 9:16 AM EST

We apologize for the inconvenience this caused your practice.
Jul 22, 10:34 EDT
Monitoring - Monitoring - Our engineering team has identified and resolved the issue, Phreesia Dashboard performance has returned to normal. We will continue to monitor performance prior to closing out this incident out.

We apologize for the inconvenience this caused your practice.
Jul 22, 09:24 EDT
Investigating - Investigating - Our team is investigating errors that are displaying when users attempt to log into the Phreesia dashboard.

All Clients
Zone 3

Please check back at this page for additional updates.
Jul 22, 09:13 EDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - Our engineering team investigated and resolved sporadic errors on the Phreesia dashboard that would have been appearing for some users attempting to send patient chat messages and pushing mobile workflows to patients.

While errors were displayed:
- The mobile workflows would have still been sent out to patients
- Patients were also still able to complete these workflows without issue during this time

These errors were a visual issue, back-end product functionality remained normal.

Impacted Zone: Zone 2
Issue Start: 12:25PM EST
Issue End: 2:05PM EST

We apologize for the inconvenience this caused your practice.
Jul 16, 12:30 EDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021

No incidents reported.