Resolved -
Resolved - We continue to see normal performance with Phreesia Pads. We will be marking this incident as resolved.
Issue Start: 4:25 AM EST Issue End: 8:23 AM EST
We apologize for the inconvenience this caused your practice.
Jan 26, 09:27 EST
Monitoring -
Monitoring - Our engineering team identified and resolved the issue causing users to be unable to register Pads. You may have also experienced Pads not loading workflows during this time. Please reboot the Pads to ensure full functionality is restored.
We will continue to monitor performance prior to closing this incident.
Jan 26, 08:42 EST
Investigating -
Investigating - Our engineering team is currently investigating reports of users being unable to register Phreesia Pads. Please use email or text to have patients complete check in if Pads are inaccessible.
All Clients EAP
Please check back at this page for additional updates.
Jan 26, 06:09 EST
Resolved -
Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.
Issue Start: 9:16 AM EST Issue End: 9:24 AM EST
We apologize for the inconvenience this caused your practice.
Jan 18, 10:19 EST
Monitoring -
Monitoring - Our engineering team has been able to resolve the delays and Dashboard functionality has returned to normal.
We will continue to monitor performance prior to closing this incident.
Jan 18, 09:37 EST
Investigating -
Investigating - Our engineering team is currently investigating reports of delays impacting patients progressing through the Phreesia Dashboard.
All Clients Zone 1
Please check back at this page for additional updates.
Jan 18, 09:26 EST
Resolved -
Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.
We apologize for the inconvenience this caused your practice.
Jan 16, 13:56 EST
Update -
Resolved - We continue to see normal performance across the Phreesia platform. We will be marking this incident as resolved.
We apologize for the inconvenience this caused your practice.
Jan 16, 13:54 EST
Monitoring -
Monitoring - Our engineering team identified and resolved sporadic delays/errors relating to the following functionalities:
-Delays with actions on the Phreesia dashboard -Errors occurring when taking payments -Integration issues causing data export or import issues, to and from your PM/EHR systems
Sporadic - All Customers All Zones
Jan 16, 12:57 EST