All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021
Resolved - Resolved - We will be closing this incident as the issue with dashboard delays has been resolved and performance on Zone 2 remains normal.

Issue start time: 10:46AM EST
Issue end time: 12:51PM EST

If you experience any further issues please give our support team a call at 888-654-7473 and select option 2.

We apologize for the inconvenience that this incident caused.
Mar 30, 15:09 EDT
Monitoring - Monitoring - Our Engineering team has mitigated the issue resulting in Dashboard delays on Zone 2 as well as errors during Pads, Arrivals stations, and mobile sessions.
Currently performance across Zone 2 is normal and we will be monitoring before moving to fully resolved.
Mar 30, 12:51 EDT
Investigating - Investigating - We are investigating brief sporadic delays on the dashboard and across Arrival, Pad and Mobile sessions impacting:

All Clients
Zone 2
You may experience the following issues:
- Delays occurring with different actions taken on the dashboard
- Users may experience delays when completing Mobile sessions
- Pads & Arrivals units may experience errors or timeouts

Our engineering team is currently investigating the issue and during this time patients may be slow to appear on the dashboard.

Please check back at this page for additional updates.
Mar 30, 10:46 EDT
Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.