SSO Authentication Errors
Incident Report for Phreesia
Resolved
We have seen continued stability and will be marking the issue as fully resolved.

Issue Start: 6:36 AM ET
Issue End: 8:45 AM ET
Posted Feb 23, 2024 - 11:18 EST
Monitoring
Monitoring - Our Engineering team was able to resolve the login errors for customers utilizing Single Sign-On (SSO), we are seeing normal performance for SSO Dashboard logins.
We will continue to monitor SSO logins prior to marking this incident as resolved.

We thank you for your patience as we worked to resolve this issue and apologize for the inconvenience.
Posted Feb 23, 2024 - 09:08 EST
Investigating
Investigating - We are investigating reports of customers utilizing Single Sign-On (SSO) unable to log in to the Phreesia Dashboard. We will continue to update our status page as we get further updates.

SSO Clients
All Zones
Posted Feb 23, 2024 - 08:11 EST
This incident affected: Zone 4 (Single Sign-On to Phreesia Dashboard), Zone 1 (Single Sign-On to Phreesia Dashboard), Zone 2 (Single Sign-On to Phreesia Dashboard), Zone 3 (Single Sign-On to Phreesia Dashboard), and EAP (Single Sign-On to Phreesia Dashboard).