Completed
The maintenance has been completed. All systems are currently operational, and performance is normal.
If you experience any issues, please reach out to our Technical Support team at 888-654-7473.
Posted Apr 01, 2023 - 05:08 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2023 - 23:30 EDT
Scheduled
Phreesia will be performing scheduled maintenance on the night of Friday, March 31st and into the morning of Saturday, April 1st. Here’s what you need to know:
The maintenance will begin at 11:30PM ET through 6AM ET.
• Patients attempting to register, pay or schedule appointments online during this time will be directed to an “Upgrade in Progress” page and asked to complete these tasks at a later time.
• We do not expect any loss of data or functionality, though certain services may be impaired during the day on Saturday, April 1st.
• We have established a comprehensive roll-back plan in the event of unforeseen circumstances during the migration and we will have a back-up payment service available, if needed.
If you have any questions about our upcoming maintenance, please reach out to your Phreesia representative.
We will continue to use our status page to communicate real time updates. Please subscribe in advance to updates by clicking “Subscribe to Updates” in the top right corner.
Posted Mar 24, 2023 - 14:22 EDT
This scheduled maintenance affected: Zone 1 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification, Support Portal, Single Sign-On to Phreesia Dashboard, Import Functions, Export Functions, Mobile - SMS, Mobile - Email, Patient Chat, Payment Services - Phreesia Processor, Payment Services - Gateway, Self-Scheduling), Zone 2 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification, Support Portal, Single Sign-On to Phreesia Dashboard, Import Functions, Export Functions, Mobile - SMS, Mobile - Email, Patient Chat, Payment Services - Phreesia Processor, Payment Services - Gateway, Self-Scheduling), EAP (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification, Support Portal, Single Sign-On to Phreesia Dashboard, Import Functions, Export Functions, Mobile - SMS, Mobile - Email, Patient Chat, Payment Services - Phreesia Processor, Payment Services - Gateway, Self-Scheduling), Zone 3 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification, Support Portal, Single Sign-On to Phreesia Dashboard, Import Functions, Export Functions, Mobile - SMS, Mobile - Email, Patient Chat, Payment Services - Phreesia Processor, Payment Services - Gateway, Self-Scheduling), Zone 4 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification, Support Portal, Single Sign-On to Phreesia Dashboard, Import Functions, Export Functions, Mobile - SMS, Mobile - Email, Patient Chat, Payment Services - Phreesia Processor, Payment Services - Gateway, Self-Scheduling), and Phreesia Products (Phone System, Ticketing System).