We have observed improvements in regional network conditions in Texas and surrounding states, and affected users should now experience improved performance when navigating the Phreesia Dashboard. We will continue to monitor network conditions to ensure stability and provide further updates as more information becomes available.
Posted Nov 04, 2026 - 18:39 EST
Investigating
We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily Texas and surrounding states. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes.
Posted Nov 04, 2026 - 13:43 EST
This incident affects: Zone 1 (Phreesia Dashboard), Zone 2 (Phreesia Dashboard), EAP (Phreesia Dashboard), Zone 3 (Phreesia Dashboard), Zone 4 (Phreesia Dashboard), and Zone 5 (Phreesia Dashboard).