Intermittent Dashboard Delays

Incident Report for Phreesia

Update

We are continuing to investigate an issue that may be causing Dashboard information to intermittently not update as expected for a limited number of clients. As a workaround, affected users can manually refresh the page to display the most up-to-date information. Our Engineering team remains actively engaged in investigating the issue. We will provide updates as more information becomes available.
Posted Oct 28, 2026 - 12:48 EDT

Investigating

We are currently investigating an issue that may be causing Dashboard information to not update as expected for a limited number of clients. Affected users may experience sporadic delays in seeing the most recent data. We will provide updates as more information becomes available.
Posted Oct 28, 2026 - 10:46 EDT
This incident affects: Zone 1 (Phreesia Dashboard), Zone 2 (Phreesia Dashboard), EAP (Phreesia Dashboard), Zone 3 (Phreesia Dashboard), Zone 4 (Phreesia Dashboard), and Zone 5 (Phreesia Dashboard).