We have seen continued stability and will be marking the issue as fully resolved.
Issue Start: 11:59 AM ET Z4 Dashboard login restored: 12:27 PM ET Payments restored: 1:06 PM ET
Posted Feb 15, 2024 - 14:15 EST
Monitoring
The payments functionality has been restored and we continue to see normal performance for Dashboard logins. We will continue to monitor this issue for sometime prior to resolving the issue fully.
We thank you for your patience as we worked to resolve this issue and apologize for the inconvenience.
Posted Feb 15, 2024 - 13:16 EST
Update
We are seeing improvements with being able to login to the Phreesia Dashboard. As services are being restored we are observing issues with taking payments on Zone 4. Our Engineering team is continuing to work on restoring all services.
Thank you for your patience.
Posted Feb 15, 2024 - 13:06 EST
Identified
Identified - Our Engineering team has isolated the issue and is working to restore service. We will provide another update within 30 minutes if the issue is not resolved.
We apologize for the inconvenience caused.
Posted Feb 15, 2024 - 12:34 EST
Investigating
Investigating - We are currently investigating sporadic errors and delays when trying to login to the Phreesia Dashboard.