Resolved - We continue to see normal performance with dashboard actions, imports, and exporting information to your EMR/PM system. We will be marking this incident as resolved.
We apologize for the inconvenience this caused your practice.
Posted Jan 18, 2024 - 14:36 EST
Monitoring
Monitoring - Our engineering team has resolved the delays when exporting information to your EMR/PM system. Dashboard, import, and export performance has returned to normal.
We will continue to monitor performance prior to closing this incident.
Posted Jan 18, 2024 - 12:27 EST
Identified
Identified - Our engineering team has resolved the delays impacting dashboard actions and imports.
We have identified the root cause and are currently working on resolving the delays still impacting exporting information from Phreesia to your EMR/PM systems.
Posted Jan 18, 2024 - 11:01 EST
Update
Investigating - Our engineering team continues to investigate the sporadic delays with dashboard actions, imports, and exporting information from Phreesia to your EMR/PM systems.
Posted Jan 18, 2024 - 10:26 EST
Investigating
Investigating - Our engineering team is currently investigating an issue causing sporadic delays with dashboard actions, imports, and exporting information from Phreesia to your EMR/PM systems.
All Clients Zone 2
Please check back at this page for additional updates.
Posted Jan 18, 2024 - 08:43 EST
This incident affected: Zone 2 (Phreesia Dashboard, Import Functions, Export Functions).