Degraded performance with Pad5, Pad6, and Arrivals on Zone 2

Incident Report for Phreesia

Resolved

We have confirmed that Pad5, Pad6, and Arrival device performance has been fully restored on Zone 2.

Posted May 21, 2019 - 09:25 EDT

Monitoring

Resolved

The service issue was resolved as of 7:56AM EST.
Pad5, Pad6, and Arrival performance has returned to normal. We recommend that you reboot the pad and arrival devices.
We apologize for the inconvenience this caused.

Posted May 21, 2019 - 08:09 EDT

Investigating

We have identified an issue impacting:

Clients using Pad5, Pad6, and Arrivals
Zone 2
We are seeing errors for failed to get registration status

Please check back at this page for additional updates.

Posted May 21, 2019 - 07:53 EDT

This incident affected: Zone 2 (PhreesiaPads).