Self-Scheduling Issues on Zones 1 and 2

Incident Report for Phreesia

Resolved

The issue causing verification errors in Self-Scheduling for Zone 1 and Zone 2 has been resolved. Self-Scheduling is now functioning as expected.

Posted Oct 14, 2026 - 10:14 EDT

Investigating

We are currently investigating an issue affecting Self-Scheduling in Zone 1 and Zone 2. Patients may encounter verification errors when attempting to schedule appointments. Engineering is actively investigating.

Posted Oct 14, 2026 - 09:47 EDT

This incident affected: Zone 1 (Self-Scheduling) and Zone 2 (Self-Scheduling).