Resolved - We continue to see normal performance with the Phreesia Dashboard. The queue of imports is now fully cleared. We will be marking this incident as resolved.
Issue Start: 10:31 AM EST Issue End: 10:57 AM EST Import Backlog Cleared: 12:44 PM EST
We apologize for the inconvenience this caused your practice.
Posted May 02, 2022 - 13:23 EDT
Monitoring
Monitoring - Our engineering team resolved the issues with sporadic delays on the Phreesia Dashboard. There is currently a backlog of import messages being processed, this will be observed as a slight delay to patient updates appearing on the Dashboard from your registration system.
We will continue to monitor performance prior to closing this incident.
We apologize for the inconvenience this caused your practice.
Posted May 02, 2022 - 11:22 EDT
Investigating
Investigating - Our team is investigating sporadic delays on the Phreesia Dashboard.
All clients Zones 1
Please check back at this page for additional updates.
Posted May 02, 2022 - 10:54 EDT
This incident affected: Zone 1 (Phreesia Dashboard).