We continue to see stability with Eligibility & Benefits (E&B) transactions. We will be marking the issue as resolved.
Posted Aug 01, 2024 - 10:56 EDT
Monitoring
Our Engineering team has identified the issue completing Eligibility & Benefits (E&B) transactions. Users should no longer see issues on new submissions, but you will need to re-click any pending transactions on the dashboard to move past the spinning icon.
Some Clients All Zones
We will continue to monitor before closing this incident. We apologize for this inconvenience.
Posted Aug 01, 2024 - 08:49 EDT
Investigating
Our Engineering team is investigating an issue completing Eligibility & Benefits (E&B) transactions. Users may see a spinning icon in the E&B column on the dashboard.
Some Clients All Zones
We apologize for this inconvenience.
Posted Aug 01, 2024 - 07:51 EDT
This incident affected: Phreesia Products (Eligibility and Benefits API), Zone 4 (Eligibility and Benefits Verification), Zone 5 (Eligibility and Benefits Verification), Zone 1 (Eligibility and Benefits Verification), Zone 2 (Eligibility and Benefits Verification), EAP (Eligibility and Benefits Verification), and Zone 3 (Eligibility and Benefits Verification).