PatientSearch for ConnectOnCall — Athena

Incident Report for Phreesia

Investigating

We are currently investigating connectivity issues affecting ConnectOnCall/VoiceAI for a subset of practices using Athena. Patient search and matching capabilities may be impacted during this time.

We are actively working to resolve this issue and will provide updates as they become available.

Posted Jun 23, 2026 - 12:04 EDT

This incident affects: VoiceAI (Import Functions, Export Functions).