Phreesia will be performing scheduled maintenance for EAP clients in the early morning hours of Thursday, November 19, 2026, beginning at 12:30 AM ET. This maintenance will occur within Phreesia's maintenance window and is expected to last approximately one hour. Some Phreesia services will be impacted during this time.
Users logged in to the Phreesia Dashboard may experience limited functionality during the maintenance window.
Patients attempting to complete registration or check in, online or in office, may encounter errors during this time and should try again after the maintenance is complete. Appointment and patient imports may be delayed and are expected to catch up automatically once the maintenance is complete.
Online bill pay and the payment portal will not be impacted.
We do not expect any loss of data during or after the maintenance. We have established a comprehensive roll-back plan in the event of unforeseen circumstances. Services are expected to return to normal shortly after the maintenance window closes.
If you have any questions about our upcoming maintenance, please reach out to your account owner. We will continue to use our status page to communicate real-time updates.
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Posted Nov 13, 2026 - 17:03 EST
This scheduled maintenance affects: EAP (Phreesia Dashboard, PhreesiaPads, Import Functions, Mobile - SMS, Mobile - Email).