2FA User Login Delays

Incident Report for Phreesia

Investigating

We are currently investigating an issue that may be causing delays in the delivery of two-factor authentication (2FA) codes for Outlook users when attempting to log in. Microsoft 365 is currently experiencing service issues that may be contributing to these delays. This issue is limited to the user login process for affected Outlook users. We will provide updates as more information becomes available.

Posted Nov 12, 2026 - 14:09 EST

This incident affects: Zone 1 (Phreesia Dashboard), Zone 2 (Phreesia Dashboard), EAP (Phreesia Dashboard), Zone 3 (Phreesia Dashboard), Zone 4 (Phreesia Dashboard), and Zone 5 (Phreesia Dashboard).