We have been monitoring our Zone 3 Dashboard performance and are not seeing any further outstanding issues. We will be marking this issue as fully resolved now.
We want you to know we take the performance and reliability of our platform seriously.
Posted Jul 22, 2019 - 13:37 EDT
Monitoring
Resolved
The service issue was resolved as of 12:37PM EST. We have resolved the balance column not updating issue. We will continue to monitor performance before marking this issue as closed. We apologize for the inconvenience this caused.
Posted Jul 22, 2019 - 12:44 EDT
Identified
We have resolved the issue with the dashboard slowness and are working towards fixing the balance column not updating.
We want you to know we take the performance and reliability of our platform seriously.
Posted Jul 22, 2019 - 11:14 EDT
Investigating
We have identified an issue impacting:
All Clients Zone 3 We are currently investigating reports of dashboard slowness and the balance column not updating.
Please check back at this page for additional updates.
Posted Jul 22, 2019 - 10:22 EDT
This incident affected: Zone 3 (Phreesia Dashboard).