Reports of Slowness on Zone 2 Phreesia Dashboards

Incident Report for Phreesia

Resolved

Phreesia Dashboard performance has remained stable and we will be closing this incident out now.
Posted Jul 14, 2020 - 13:49 EDT

Monitoring

The service issue was resolved as of 11:41AM EST.
Our engineering team has identified and resolved the issue, Phreesia Dashboard performance has returned to normal. We will continue to monitor this issue before marking it as fully resolved.

We apologize for the inconvenience this has caused your practice.
Posted Jul 14, 2020 - 11:52 EDT

Investigating

We have identified an issue impacting:


All Clients
Zone 2
We are receiving reports of slowness on the Phreesia Dashboard. Patients are not appearing on the dashboard and are possibly stuck in Registration in Progress.


Please check back at this page for additional updates.
Posted Jul 14, 2020 - 11:14 EDT
This incident affected: Zone 2 (Phreesia Dashboard).