All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - This incident is now fully resolved.

Issue Start: 9:30AM EST
Issue End: 11:21AM EST

We apologize for any inconvenience caused.
Oct 12, 14:08 EDT
Monitoring - We have confirmed there are no more delays with imports into Phreesia. We are currently monitoring.

We apologize for any inconvenience this has caused.
Oct 12, 11:35 EDT
Investigating - We have identified an issue impacting:

All Clients
Zone 2
Our engineering team is currently investigating reports of delays with imports reaching the Phreesia Dashboard.

Please check back at this page for additional updates.
Oct 12, 11:10 EDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Resolved - We continue to see successful transactions without errors. We will be marking this as resolved.
Oct 9, 14:11 EDT
Monitoring - Between 10:03 AM ET and 10:18 AM ET time we observed transaction failures with Apriva; this would have resulted in failed transactions. Currently transactions are being processed successfully and our team will be monitoring for any further failures.

Please check back at this page for additional updates
Oct 9, 10:28 EDT
Oct 8, 2020
Resolved - SSO performance has remained stable and we will be closing this incident out now.
Oct 8, 10:07 EDT
Monitoring - The service issue was resolved as of 8:56AM.

Our engineering team has identified and resolved the issue. Our testing also confirms that SSO customers are able to access the dashboard.
We apologize for the inconvenience this has caused.
Oct 8, 09:00 EDT
Investigating - Hello,

We are seeing an issue where practices using Single Sign On (SSO) are unable to access the Phreesia dashboard, our engineering team is investigating the issue.
Oct 8, 07:53 EDT
Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.