All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Import/Export Functions Operational
Payment Services Operational
Eligibility and Benefits Verification Operational
Mobile Operational
Support Portal Operational
Phreesia Systems Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2020

No incidents reported today.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020
Resolved - Import performance has remained stable and we will be closing this incident out now.
Sep 25, 15:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 12:36 EDT
Update - Our Engineering team has resolved the delays which were impacting Zone 2. We will continue to monitor for any further import delays.
Sep 25, 12:36 EDT
Identified - Our monitoring has detected a delay with imports currently only impacting Zone 2, our Engineering team is investigating a resolution.
Sep 25, 11:29 EDT
Monitoring - Our Engineering team has identified the issue and was able to resolve the issue causing import delays. We will monitor closely to ensure there are no more patient import delays.
Sep 25, 10:00 EDT
Investigating - Hello,

We are observing import delays for real time patients appearing on the Phreesia Dashboard. Our Engineering team is actively investigating the issue.
Sep 25, 08:06 EDT
Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - Dashboard performance has remained stable and we will be closing this incident out now.
Sep 16, 12:57 EDT
Monitoring - The service issue was resolved as of 11:48AM EST.
Dashboard performance has been fully restored. Customers will now be able to log into the Phreesia dashboard. We will continue to monitor performance before closing out this incident.

We apologize for the inconvenience this has caused.
Sep 16, 12:00 EDT
Investigating - We have identified an issue impacting:

All Clients
Zone 2
We are receiving reports that practices are unable to log into the Phreesia Dashboard. Our engineering team is currently investigating.

Please check back at this page for additional updates.
Sep 16, 11:23 EDT
Resolved - Resolved

The service issue was resolved as of 11:38AM EST.
Our vendor has been able to fully restore performance to our phone system. We are now able to make and receive calls.

We apologize for the inconvenience this has caused.
Sep 16, 11:53 EDT
Investigating - We have identified an issue impacting:

All Clients
We are currently experiencing issues receiving and making calls, if you require any assistance, or have an inquiry on an existing case please email our team at Support@phreesia.com. We are currently working with our vendor to resolve this issue.

Please check back at this page for additional updates.
Sep 16, 11:32 EDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.