Issues with Phone Provider

Incident Report for Phreesia

Resolved

Hello,

Our phone provider has resolved the issues. We are now able to receive and make outbound calls.

Posted Aug 27, 2018 - 14:25 EDT

Investigating

Hello,

We are seeing issues with our phone provider currently. In the meantime please use support@phreesia.com or go to the support portal through your Phreesia dashboard to log any issues you may be having.

Posted Aug 27, 2018 - 13:16 EDT

This incident affected: Zone 1 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification), Zone 2 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification), EAP (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification), and Zone 3 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification).