Pad and arrival performance has remained stable and we will be closing this incident out now.
Posted Sep 08, 2020 - 13:08 EDT
The service issue was resolved as of 10:33AM EST. Our engineering team has been able to resolve the Pad and Arrival errors that were occurring for Zone 2 clients. We will continue to monitor this issue closely.
We apologize for the inconvenience this has caused.
Posted Sep 08, 2020 - 11:09 EDT
We are investigating reports of issues impacting:
All Clients Zone 2 We are receiving reports of the following error messages being displayed on Pad Versions 5/6 and arrival stations: "No internet connectivity found, please see front desk". Our engineering team is currently investigating.
Please check back at this page for additional updates.