Reports of errors on Zone 2 Pads

Incident Report for Phreesia

Resolved

Pad and arrival performance has remained stable and we will be closing this incident out now.

Posted Sep 08, 2020 - 13:08 EDT

Monitoring

Resolved

The service issue was resolved as of 10:33AM EST.
Our engineering team has been able to resolve the Pad and Arrival errors that were occurring for Zone 2 clients. We will continue to monitor this issue closely.

We apologize for the inconvenience this has caused.

Posted Sep 08, 2020 - 11:09 EDT

Investigating

We are investigating reports of issues impacting:

All Clients
Zone 2
We are receiving reports of the following error messages being displayed on Pad Versions 5/6 and arrival stations: "No internet connectivity found, please see front desk". Our engineering team is currently investigating.

Please check back at this page for additional updates.

Posted Sep 08, 2020 - 10:15 EDT

This incident affected: Zone 2 (PhreesiaPads).