Symantec Definition Update Impacting Phreesia Integration

Scheduled Maintenance Report for Phreesia

Completed

The scheduled maintenance has been completed.

Posted May 03, 2021 - 16:52 EDT

Scheduled

We are releasing a maintenance post to notify customers that on April 28th Symantec released a new update which has the potential to impact your Phreesia Integration's clients ability to process imports and exports by not allowing Phreesia traffic to and from your PM/EMR system.

Please work with your local IT to understand if you are impacted by Symantec's latest definition update and to ensure that the Phreesia Integration client is allowed as an exception within Symantec.

If you need assistance, please reach out to Phreesia support at support@phreesia.com or give us a call at 888-654-7473.

Posted Apr 29, 2021 - 09:27 EDT

This scheduled maintenance affected: Zone 1 (Import Functions, Export Functions), Zone 2 (Import Functions, Export Functions), Zone 3 (Import Functions, Export Functions), and EAP (Import Functions, Export Functions).