Dashboard Issues on Zone 3

Incident Report for Phreesia

Resolved

We have confirmed that performance to Zone 3 has been fully restored.

We want you to know we take the performance and reliability of our platform seriously.

Posted May 17, 2019 - 10:14 EDT

Monitoring

Resolved

The service issue was resolved as of 8:56AM EST.
We had an issue with our Zone 3 database which was preventing actions from occurring on the dashboards.
We apologize for the inconvenience this caused.

Posted May 17, 2019 - 09:08 EDT

Investigating

We have identified an issue impacting:

All clients
Zone 3
We are currently experiencing issues with logging into dashboard, completing actions on the dashboard and pad functionality

Please check back at this page for additional updates.

Posted May 17, 2019 - 08:52 EDT

This incident affected: Zone 3 (Phreesia Dashboard, PhreesiaPads, Eligibility and Benefits Verification).