All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
VoiceAI Operational
VoiceAI Dashboard Operational
Patient Phone Communication Operational
Calltree / Greetings Operational
PhreesiaAuth (SSO) Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Voice Operational
Mobile - Application Operational
Chat Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Dashboard Login and Performance on Zone 3
Resolved - System performance has remained stable. The Zone 3 Dashboard continues to be fully operational.

Thank you for your patience while this issue was resolved.
Nov 18, 16:23 EST
Monitoring - Login and Dashboard performance for Zone 3 has recovered. Users should now be able to log in and access the platform as expected.

If issues persist, please clear your browser cache and try again.

We will continue to monitor the system to ensure stability.

If you have any questions or concerns, please contact Phreesia Support at support@phreesia.com.
Nov 18, 11:39 EST
Investigating - We are currently investigating an issue affecting Logins and Dashboard performance for Zone 3.

Our engineering team is actively working to identify the cause and restore access as quickly as possible. We will provide updates as more information becomes available.
Nov 18, 11:27 EST
Cloudflare Service Disruption
Resolved - System performance has remained stable following Cloudflare’s remediation efforts. All affected services — including PhreesiaOnCall/VoiceAI (Daytime and After Hours), Appointment Accelerator, Payment Services (manual card entry and card swipe), and eClinicalWorks (eCW) integrations — are now fully operational.

Thank you for your patience while this issue was resolved.
Nov 18, 12:20 EST
Monitoring - We are now seeing performance return to normal across impacted services, including PhreesiaOnCall/VoiceAI (Daytime and After Hours), Appointment Accelerator, Payment Services (manual card entry and card swipe), and our ability to integrate with the eClinicalWorks (eCW) EHR.

We will continue to monitor system performance closely to ensure full stability. If any further issues arise, we will provide additional updates.
Nov 18, 10:21 EST
Identified - Cloudflare has deployed a change and we are seeing gradual recovery to the affected components. We will continue to monitor the situation closely and provide updates as more information becomes available.
Nov 18, 09:47 EST
Update - Cloudflare continues to work on restoring their services. We continue to see issues affecting PhreesiaOnCall/VoiceAI (Daytime and After hours), Appointment Accelerator, and Payment Services (particularly manual card entry and card swipe transactions).

In addition, this issue is affecting our ability to integrate to clients with eClinicalWorks (eCW) EHR.

We will continue to monitor the situation closely and provide updates as more information becomes available.
Nov 18, 09:11 EST
Investigating - Our third-party provider, Cloudflare, is having an ongoing incident and is actively investigating the root cause. We are currently experiencing intermittent issues affecting PhreesiaOnCall/VoiceAI (Daytime and After hours), Appointment Accelerator, and Payment Services (particularly manual card entry and card swipe transactions).

We are seeing gradual improvements, but the situation remains unstable at this time. We will continue to monitor the situation closely and provide updates as more information becomes available.
Nov 18, 07:43 EST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

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