All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
PhreesiaOnCall Operational
Phone System Operational
Ticketing System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Intermittent Dashboard Delays on Zone 2
Resolved - Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal.
We apologize for any inconvenience caused.
Jun 6, 13:59 EDT
Monitoring - Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved.
We will continue to monitor before marking this as fully resolved.
Jun 6, 10:57 EDT
Investigating - Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard.
All Clients
Zone 2
Jun 6, 10:43 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025
E&B Transaction Errors Through Eligible Clearinghouse
Resolved - We are no longer seeing errors with E&B transactions going through the Eligible Clearinghouse. Eligible was able to resolve the issue this morning.
Jun 4, 08:57 EDT
Investigating - We are observing errors with E&B transactions going through the Eligible Clearinghouse. We have raised the issue to their team for investigation.
The majority of E&B transactions should be unaffected and return successful responses.
Jun 3, 23:03 EDT
Jun 3, 2025
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Delays on Zone 4
Resolved - Appointment imports and exports to EMR/PM systems are processing as expected, and performance within the Phreesia Dashboard remains stable. We apologize for any inconvenience this may have caused.
May 29, 16:38 EDT
Monitoring - System performance has returned to normal. Appointment imports, exports to EMR/PM systems, and patient movement within the Phreesia Dashboard are all operating as expected. We will continue to monitor to ensure stability.
May 29, 13:34 EDT
Update - Our Engineering team is continuing to investigate the issue. We’re seeing improvements within the Phreesia Dashboard, particularly with patients moving between sections. Delays may still occur with appointments importing into the Dashboard and exporting information to EMR/PM systems.
Please check back at this page for further updates.
May 29, 11:57 EDT
Investigating - Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.
May 29, 09:37 EDT
May 28, 2025
Import delays on Zone 4
Resolved - Appointment imports to the Phreesia Dashboard are processing as expected, and workflow performance remains stable. We apologize for any inconvenience this may have caused.
May 28, 17:00 EDT
Monitoring - Appointment imports to the Phreesia Dashboard are now processing as expected. Workflow performance has returned to normal, with no delays when loading or navigating patient workflows. We will continue to monitor to ensure stable performance.
May 28, 13:50 EDT
Investigating - Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. This issue is also impacting patients who may experience delays when loading or navigating through their workflow.
May 28, 09:56 EDT
May 27, 2025
Intermittent Dashboard Delays on Zone 4
Resolved - Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal.

We apologize for any inconvenience caused.
May 27, 15:14 EDT
Monitoring - Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved.
We will continue to monitor before marking this as fully resolved.
May 27, 11:42 EDT
Investigating - Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard.

Manually refreshing the dashboard will cause the updates to appear. Please check back at this page for additional updates.
May 27, 10:07 EDT
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