All Systems Operational

About This Site

Welcome to the Phreesia status page.

Here you can actively see the current status of the Phreesia components.

You can subscribe and receive status updates as well as receive information for scheduled maintenance.

Zone 1 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 2 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 3 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 4 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Zone 5 Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
EAP Operational
Phreesia Dashboard Operational
PhreesiaPads Operational
Eligibility and Benefits Verification Operational
Support Portal Operational
Single Sign-On to Phreesia Dashboard Operational
Import Functions Operational
Export Functions Operational
Mobile - SMS Operational
Mobile - Email Operational
Patient Chat Operational
Payment Services - Phreesia Processor Operational
Payment Services - Gateway Operational
Self-Scheduling Operational
Arrival Stations Operational
Phreesia Products Operational
Appointment Accelerator Operational
Eligibility and Benefits API Operational
Flourish (Insignia) Operational
Phone System Operational
Ticketing System Operational
PhreesiaOnCall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
Export Delays - All Zones
Resolved - Resolved - We are no longer seeing export delays and all queues should be caught up and processing exports in real time. We apologize for the inconvenience.

Issue Start: 8:09 AM ET
Issue Resolved: 9:24 AM ET
Queues Cleared: 9:52 AM ET
Aug 13, 09:59 EDT
Monitoring - Monitoring - We are beginning to see improvements and are continuing to monitor performance. Please note it may take some time to process any queued exports in the interim.

Thank you and we apologize for the inconvenience,

All Clients
All Zones
Aug 13, 09:42 EDT
Investigating - Our Engineering team is currently investigating delays with exporting information from Phreesia to your EMR/PM systems.

Thank you and we apologize for the inconvenience,

All Zones
Aug 13, 08:56 EDT
Scheduled Phreesia Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 EDT
Scheduled - Phreesia will be performing scheduled Zone 3 maintenance in the early morning hours of Wednesday August 13th 12AM ET.  This maintenance will occur within Phreesia's maintenance window and will take 1 hour. Phreesia services will be impacted during this time. 

End users expecting to access the Phreesia Dashboard will be met with a "maintenance in progress" message.

Patients attempting to register, pay or schedule appointments online or in-office during this time will be directed to an “Upgrade in Progress” page and asked to complete these tasks at a later time. 

We do not expect any loss of data during or after the maintenance.

We have established a comprehensive roll-back plan in the event of unforeseen circumstances.

If you have any questions about our upcoming Zone 3 maintenance – please reach out to your account owner with any questions. We will continue to use our status page to communicate real time updates. 

Please subscribe in advance by clicking “Subscribe to Updates” in the top right corner. We do not anticipate any impact to Zone 1, 2, 4 and 5 customers.
Aug 6, 09:28 EDT
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

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